Human Resource Management Division
Head of Department
> Encik Abkari Bin Abdullah
VISION
An organization excelling in Human Resource Management within the Ministry of Education Malaysia.
MISSION
To manage the human resources of MOE efficiently, effectively, and with quality to support the achievement of national educational excellence goals.
OBJECTIVES
- Establishing a robust organizational structure with an optimal number of personnel through the creation and filling of positions according to established staffing needs and norms.
- Planning and developing human resources with integrity and meeting organizational competency requirements.
- Cultivating a harmonious management-employee relationship contributing to organizational goal achievement.
- Planning, managing, and implementing career advancement affairs for Education Service Officers (PPP) and Executive Group Members (AKP).
- Managing service matters and facilities for MOE personnel based on effective regulations.
FUNCTIONS
- Human Resource Policy Development
- Organizational Development
- Training and Competency Development
- Service Affairs, Facilities & Employer-Employee Relations
- Career Development & Succession Planning
- Human Resource Information Management/HRMIS
- Administration and Finance of HR Division
CUSTOMER CHARTER
Certification of promotion and rank increment for Education Service Officers (PPP) for genuine and excellent promotion pathways is processed for submission to the Education Service Promotion Board within 50 working days from the date of receipt of complete certification.
ORGANIZATIONAL CHART

CONTACT
| Address | Telephone | Fax | Email (@moe.gov.my) |
| Bahagian Pengurusan Sumber Manusia Kementerian Pendidikan Malaysia Aras 2-5 Dan 13-14, Blok E12, Kompleks E Pusat Pentadbiran Kerajaan Persekutuan 62604, Putrajaya | 03-8884 7201 / 03-8884 7173 | 03-8888 6292 | bpsm.aduan |
